Shipping policy

Processing Times
Orders are processed within 1-3 business days and dispatched from Australia. You will receive an email confirmation once your order has been shipped.

Domestic Shipping (Australia)
Orders within Australia are shipped via Australia Post. Delivery times vary depending on location. 

International Shipping
We offer worldwide shipping from Australia. Delivery times vary by destination and are dependent on the carrier and local postal services.

Customs, Duties and Taxes (International Orders)
All international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the item price or shipping cost. They are the responsibility of the buyer and must be paid upon delivery.

We are not responsible for delays caused by customs clearance, nor are we able to estimate these costs in advance. If an order is refused due to unpaid customs or import fees, the shipping cost is non-refundable and the order may be subject to return shipping charges.

Order Tracking
All orders include tracking information where available. Tracking details will be provided once your order has been dispatched.

Delays
Shipping times are provided as estimates only. We are not responsible for shipping delays caused by postal services, customs procedures, or other factors beyond our control.